Privacy Policy

 

At Judy's Boutique, we are responsible for the handling of your personal information in accordance with this Privacy Policy and the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). We are committed to protecting your privacy and ensuring your data is handled securely and transparently. For any privacy-related questions, you can contact us at info@judysboutique.com

Article 1 – Our Details

Judy's Boutique operates as an Australian business.

Company: Judy's Boutique Pty Ltd
ABN: [Your Australian Business Number Here]
Registered Office Address: [Your Australian Business Address Here]
Email: info@judysboutique.com

Customer Service Hours (AEST):
Monday to Friday: 9:00 am – 5:00 pm
Saturday and Sunday: 10:00 am – 4:00 pm
*Estimated response time: 24 - 48 hours.*

Article 2 – How We Use Your Information

We collect and use the following personal information: your name, email address, shipping address, billing address, phone number, and payment details. This information is necessary to fulfil your order, process payments, and deliver our services to you.

We retain this information for 7 years as required under Australian tax law. In the event of a complaint or enquiry, we process your name, email address, and the details of your complaint to resolve the matter. This information is retained until the matter is closed.

We use website analytics services (such as Google Analytics) to understand how visitors interact with our site and to improve your experience. Data is collected and stored in accordance with the analytics provider’s policies, and we take steps to anonymise where possible.

When you contact us via our contact form, we process the information you provide with your consent to respond to your enquiry. This data is retained until your request has been resolved.

Article 3 – How We Collect Your Information

We collect information directly from you when you place an order, create an account, contact our customer service team, or sign up for our newsletter.

Article 4 – Your Privacy Rights

Under Australian privacy law, you have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request corrections to any inaccurate, out-of-date, or incomplete information.

  • Complaint: Lodge a complaint if you believe we have mishandled your personal information.

To exercise any of these rights, please contact us at info@judysboutique.com. We will respond to your request in accordance with our obligations under the Privacy Act.

Article 5 – Disclosure of Information

Judy's Boutique does not sell your personal information. We only disclose your information to third parties where necessary to provide our services (e.g., to delivery partners and payment processors) or where required by Australian law.

Article 6 – Use of Cookies

Our website uses cookies to enhance functionality and analyse site traffic.

  • Functional Cookies: These are essential for the website to operate correctly.

  • Analytical Cookies: These help us understand how visitors use our site. We use services like Google Analytics, which may collect your IP address. You can learn more about Google’s privacy practices here.

You can manage your cookie preferences through your browser settings.

Article 7 – SMS Updates

If you opt-in during checkout, we may use your mobile number to send you order and delivery updates via SMS. Standard messaging rates from your carrier may apply. Your number is used only for this purpose and will not be shared for marketing without your consent. You can opt-out at any time by replying STOP to any message or contacting our customer service.

Article 8 – Policy Updates

Judy's Boutique reserves the right to update this Privacy Policy to reflect changes in our practices, services, or legal obligations. The current version will always be available on our website.

For any questions, concerns, or complaints regarding your privacy, please contact us at:

Judy's Boutique Pty Ltd
Email: info@judysboutique.com